All reviews of Megan Taylor

  • Review about: Card Factory

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Next day delivery card order

    I was really let down by my recent experience with this company. I ordered a next day delivery card, only to discover it had been downgraded to standard delivery without my permission. When I tried to contact customer service during their supposed working hours, I couldn't even get through on the phone and had to resort to sending an email. The response I got the next day said my order was placed too late for next day delivery. The card did eventually arrive, but it was a day late, which defeats the purpose of paying for next day delivery. Overall, I found the whole experience to be really disappointing and frustrating.