All reviews of Meir Bar-Tal
Review about: Discover Cars
The quotFull Coveragequot is a fraud
I have a "small letters" trap that will allow DscoverCar to avoid reimbursement of damages.
There is 28 day time limit for reimbursement claim after the car return. This is shorter than what most rental companies will provide charge request if you were misfortune to have a damage to the car.
I purchased the "Full Coverage" and had an accident which the rental car company provided the claim after 30 days. DicoverCard did not cover it, based on a paragraph in the terms that says that claims must be placed 28 days after the car return, regardless of the time the rental company claimed it.
There are better agents that provide this service without tricking their customer with the "small letter" trap.
Dear Meir Bar-Tal ,
We regret that the local agency made the documents available only after our deadline for the claim. Please note, however, that after this comment, our special department, Customer Satisfaction, contacted you and informed you that we will cover the cost of the damage in the amount of 371.36 EUR. Therefore, this case is considered solved. Our team always takes it into consideration on a case-by-case basis, so you have been successfully reimbursed! If you have any further questions, please send us a message to reviews@discovercars.com.
Bruno Fernandes
Community Marketing Manager