All reviews of Mia Stewart
Review about: Townsend Music
Bundle purchase with CD, vinyl, and signed print.
I recently bought a bundle that was meant to include a CD, vinyl, and a signed print. Unfortunately, the signed print was missing from my order when it arrived. I tried to contact the customer service team through email a few times, and eventually, they got back to me. However, their first response was a bit dismissive and wrong, as they said I hadn't actually ordered the print. After more back and forth, they then told me that the print was actually out of stock. I was pretty let down by the lack of communication and organisation in dealing with my order. As a customer, I reckon it's fair to expect a certain level of professionalism and openness when making a purchase, especially when it's something special like a signed print.