All reviews of Michael Byrne
Review about: Mister Spex
Emporio Armani EA 3034 5229
Very Poor Lenses Appalling Customer Service
Ordered glasses which were advertised to have lens with Hard Anti Scratch Coating. After a few weeks of normal wear and cleaning with the supplied MisterSpex cloth one of the lens became very badly scratched. I contacted MisterSpex whom admitted this was a fault and the lens with the coating should perform better than this. I was told to return the glasses for replacement lenses. On return I was then told that scratches are not covered under warranty and I would have to pay £50 for replacement lenses. When I refused to pay the communication ceased from customer service and many of my emails were ignored. After 6 weeks without my glasses they were finally returned still scratched. MisterSpex might be slightly cheaper than their online competitors but you get what you pay for. The Frames are excellent value but the lenses are sub-standard to others I have had in the past. I won’t be buying again