All reviews of Michael Russell
Review about: ebookers
Flight bookings
I've actually never booked a hotel through this place, only flights. The customer service was really great. I had to change my flight multiple times and they were so understanding about it. I only had to pay a fee once, but it wasn't too expensive. There was a slight issue with one of the flights being cancelled, but they quickly got a supervisor to resolve it. The airline I flew with was United. I know I was a bit difficult with all the changes, but they were really patient with me.