All reviews of Michaela
Review about: I Saw It First
Poor service
I ordered next day delivery for the Friday. I waited in all day and night. I went on tracking information Friday night and there was a notification from Hermes to say they are not delivering my item today. I contacted I saw it first and said this is fine as long as it gets to me by tomorrow because I need it. They said they are very sorry and they will contact Hermes. They didn’t contact me the next day I had to continually contact them before they eventually told m at 12.30 on Saturday that I have to wait 48 hours for my delivery. I said I’m not happy with this and they were not willing to do anything else. Shocking customer care. Im appalled that I’ve been treated like this from a big company. Mistakes like this may happen but they should be rectified. Terrible service and completely ruined my weekend