I Saw It First Reviews
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2 dresses, bodysuit, playsuit, too
Awful!
I am a size 8 therefore I have bought size 8. I am of a slim build.
The top I couldn’t even get my head through. The opening of the head was for another arm
One dress literally bagged from my shoulders down, the cleavage area just sagged didn’t cover my dignity. The bottom of the dress had an unknown hole for a body part I didn’t have.
The playsuit I could just about get over my hips and then the chest area again was very open. Was not fitted
The bodysuit had a lovely cut to it but is transparent and thin not one you could wear with a bra or without one ... so no luck
And the second dress just awful when trying it on I couldn’t get it past my knees. It was so small as if made for a 7 year old.
All items are made with poor quality material. It was my first time shopping with them. Was truly excited to receive my parcel especially that I had used my birthday money but I can not recommend purchasing from this website. Just shockingwhere is my refund been nearly two weeks
I feel you
I got stuff and they would fit a gazelle they are that long
Also ordered tracksuits that came without tops
Was passed puller to post with no help or items replaced or refunded ..
I’ve gave them another chance ordered weds morning next day delivery for an outfit and it’s not here or any confirmation that it’s even processing ????won’t be ordering again !Hottest brands in clothes!
Me and my sister are extremely fashionable and we really look for new trending clothes but sometimes its very difficult to know where to go when you have some specific choice n clothing, also yes, price really matters when you are a college student and you have very limited money and you can't spend it all on your clothes. so we got this i saw it first where they are seeling the hottest trending clothes at the really amazing price.
I recently bought a little black dress for my college prom night and my sister bought a green maxi dress from here and we are expecting to get soon ! i am really exciting as the clothing design is super hot a perfect for such an amazing day of my life!Well you definitely get what you pay for yes it’s very cheap for students but so is the quality of the clothes
i have tried to contact i saw it first as i am now extremely frustrated i ordered last thursday and got next day delivery it is now tuesday and still not arrived its been in transit all this time and presuming its lost in transit and its not only happened to me they have not got in contact with me once and whats more annoying is there giving away free next day delivery on the app/website i am furious and hoping someone will contact me soon!!!!!
I have ordered 2 dresses from you and asked for next day delivery and I haven’t received a confirmation emails but the payment has been took?
Same happened with me, payment was taken from my account but no confirmation email and it says on website that I haven't had an previous orders ?
I ordered a coat, still saying pending had no email and they have took the money from my account
Did your clothes come without a confirmation email?
I ordered some clothes over 1 month ago. Nothing has come. I have had no email to say it was dispatched. And I have emailed my complaint 3 times with NO response. I will never shop here again. Really thought better of them but they have lost a customer for sure now. The lack of communication is so unprofessional
With them over the last few months ???
I ordered some trousers before Christmas, parcel never arrived, I Saw It First are being really awkward and won’t look into it. Not to be trusted.
I order joggers a bag came with nothing in it absolutely shocking
I ordered a hat last Tuesday, 26 Jan, no confirmation email has been sent, but then money has been taken off my card. I sent a message to their online response form, but nothing, I have now emailed them, and nothing. Really shoddy practices.
Posted two pr jog pants 12,Jan still nonrefund
Wouldn’t order from here ever again ! They take your money and don’t send you your goods
Ordered my size leggings size 16 . When they came they where more like size 10 . Will never order from this site again .
I am having the same problems with this company ..Still waiting for my next day delivery, which was due on 5th August and it is now 12th August.. I don't know who is running the show here,but they need sacking !
I still haven’t received my parcel I placed on order on 26th of august it’s been seven I’ve received my tracking number but no parcel , I paid a lot of money for my things @isawitfirst I want my money back
large bundle of different clothes and sizes
I am the most sceptical person about buying online, this my daughter will vouch for. Having retrospectively reading all the negative reviews on this site I was really worried as my daughter had persuaded me to spend quite allot of money. All the items ordered and arrived on time. Quality was very good for the price I was paying and have washed well too. I sent at least half the order back and really worried about my refund, however everything returned was refunded within the timescale they specify. I cannot fault service or quality on the occasions I have bought from this site. I hope it continues because my daughter loves this site and to be honest so do I it saves me a fortune.
If you say the qua;ity was good and it washed well etc, then why did you send half the items back? Just a thought!
Cute clothes
I recently bought some lovely clothes, but unfortunately, they didn't fit properly so I had to return them. It was disappointing because they were all so cute, but they just didn't suit me. When I got my refund, they didn't give me back the full amount, which was really frustrating. I contacted them via email and it took them a few days to get back to me, which wasn't great. However, a girl named Taegan eventually got in touch with me and she was fantastic! She quickly sorted out the issue with the missing money and was really friendly about it. She made me feel like a valued customer, so now I'm feeling much happier about the situation.
Two-piece bikini order
I bought a two-piece bikini from this company, but only got the top piece delivered. When I contacted customer service to sort out getting the bottom piece or a refund, they completely ignored my requests. I tried reaching out to them a few times in a very polite and patient way, but my messages were just ignored. It's really not on to take someone's money and then only give them half of what they paid for. Customer service is a major part of any business, and the lack of care from this company is just not right. I actually work in the same industry, and I know that mistakes can happen, but it's how you handle them that matters the most. Running a business means owning up to mistakes and fixing things for the customer. Sadly, that didn't happen in this situation. I won't be buying from them again and I'll definitely be telling my friends about my bad experience.
Affordable prices and great discount codes
The prices at this shop are great for what you get, and they always seem to have discounts available which just adds to the savings. I'm really pleased with them. When it comes to customer service, I have to say it was top-notch. The staff dealt with my questions and any problems quickly and efficiently, so I couldn't be more satisfied.
Jeans, 2 tops, a sweatshirt and a hoody
I ordered the jeans in a size 10 which usually fits perfectly when I shop at Topshop and ASOS, however these jeans had no chance of fitting. They are so tight around the waist but so long and baggy on the legs, I don’t know who these jeans were made for? Everything else I ordered I got in a size Medium, but upon arrival everything has came in a size Large which is way too big, I got a medium as I wanted the clothes to be baggy but my tops are now the length of a dress on me. All of the products apart from the jeans are amazing quality and I would have loved them if they had just came in the size that I ordered. Delivery was great, arrived the next day at midday.
Cargo pants and tops
I recently bought some cargo pants and two tops from this website. I decided to go for the premium delivery option and I was really impressed with how fast it arrived. I placed my order just before 10pm and it showed up the very next day, in less than 12 hours. The quality of the clothes was even better than I expected, especially since there was a 40% discount on the site. I was planning on wearing the outfit for a night out, but I realised the cargo pants were actually versatile enough for everyday wear too. The whole shopping experience was really smooth and I would definitely recommend this website to anyone looking for some cool fashion pieces.
Premium next day delivery issue
I recently had a problem with my next day delivery purchase and I have to say that the customer service I got was really great. I couldn't get the premium service to work, so I messaged the company on Instagram and a lady called Lauren helped me out. She sorted my issue on the same day and did it very professionally. Lauren wasn't just helpful, she was also really nice and let me know that the service was no longer available. As a way of saying sorry for the trouble, she even offered me something as a goodwill gesture. Overall, I was super impressed with how the company handled things and I want to thank them for their help.
Order cancellation and re-shipment due to out of stock item
I recently ordered something from this website, but it got cancelled because they didn't have it in stock. I was a bit disappointed, so I emailed customer support to sort it out. The people I spoke to were really polite and helpful all the way. They let me pick a different size for the same thing and even gave me a refund for the delivery charge as an apology. The new item arrived quickly and was exactly what I expected, no issues at all. It wasn't the best quality, but for the price, I can't complain about that. Overall, the customer service was amazing and definitely deserves a 10/10 rating.
Faulty Dress
I've just bought a dress from this company and it came faulty, which is really disappointing. I got in touch with their customer service straight away, but I haven't heard anything back from them yet. I'm feeling let down by their lack of response and their inability to sort out the problem.
Birthday gift purchase
I bought a few birthday presents for my missus and I was really happy with how fast and easy everything arrived. It was a breeze from start to finish, which made the whole thing a real pleasure.
loyal customer, great quality, reasonable prices
I've got to say, I'm really impressed with the quality of the clothing I've bought from this online retailer. Unlike some other brands, the material they use doesn't wear out quickly, which is a big plus for me. The customer service here is always fantastic, and I've never been let down in that department. Plus, their prices are pretty reasonable, and if they ever seem a bit high, there are usually discount codes you can use to save some money. All in all, I couldn't be happier with my shopping experience here.
Unresolved refund issue
I recently had a bad experience with the customer service team at this online shop. I had a problem with getting a refund for an order that never arrived. When I contacted customer service, they quickly refunded the order, but it still showed as declined on my bank statement. My bank said it was a processing issue on the seller's side and told me to give proof to the store to sort it out. However, when I spoke to the customer service team again, they weren't helpful and just kept saying I'd get the refund in 3-5 days. Even after showing them proof of the declined refund, they wouldn't do anything else to fix the problem. I'm really let down by their lack of help and urgency in sorting this out.
Next day delivery disaster
I ordered next day delivery but my order arrived 4 days late! It's totally useless to me now and doesn't even resemble the picture online. And now they expect me to pay to send it back when my order was delayed. I've tried reaching out to them twice with no reply, and they're not even providing me with the return barcode. I'll never order from this place again, it's such a joke!
My order hasn't arrived yet
I ordered something ages ago and it still hasn't arrived. I'm getting really bored waiting for it, feels like it's taking forever. I wish it would hurry up, to be honest!
Trendy and affordable clothing
I recently bought some really cool and affordable clothes from this website. It was really easy to find my way around the site, making the whole shopping experience a breeze. The clothes were stylish and impressive, with a wide range of options to choose from. I love how they always keep up with the latest trends, which is great for someone like me who cares about fashion. Plus, there are always great deals and reasonable delivery charges, so it's a really budget-friendly place to shop. I was really happy with my purchase and I'll definitely be going back for more in the future.
Recent order experience
I've always been really happy with how quickly and accurately my orders come from this online shop. No matter what I buy, they send it out fast and it always arrives in perfect condition, just like it was described on the website. The other day, I ordered a few things and the next day I got a message saying they were on their way. It was really helpful to know when to expect my delivery.
Plus-size clothing purchase
I bought a few plus-size items from this shop recently and I was really happy with the range of sizes and styles they had available. It can be tough to find trendy clothes in larger sizes, so I was pleasantly surprised by what they had to offer. The items I got were good quality and they fit me perfectly. It was nice to see a shop that caters to all body shapes, promoting inclusivity and diversity in fashion. I'm grateful for the effort they put into providing stylish choices for those who might not always feel represented in the fashion world.
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