All reviews of Mike Wright
Review about: Stradivarius
Clothing item
I've never come across a more disappointing company than this one. The customer service they offer is just terrible. Like many others, I got a faulty item and tried to get it replaced, only to receive another one that was also faulty. They say the warehouse hasn't got the item back, but their website says otherwise, which is just not on. It's really frustrating not to get a refund when everything shows the return was done. This company doesn't take responsibility or show what they're doing with customers' money, which is worrying. Last time, I had to really push to get a £90 refund, which is just crazy. My advice is to stay away from online purchases and only deal with them through reliable agents or at their stores. This company should be ashamed of how they operate.