All reviews of Misha

  • Review about: Vivaia

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Aria 5

    It took 2 weeks to arrive to London, quick enough. But then the “true to size” were not true to size so I had to change my size 7 to size 8 (never wore a size 8…). Customer service were supper quick to send labels and 2 weeks later I got new size. Unfortunately size 7 was too small and size 8 was enormous. I politely asked for a refund(and labels for return) . This is where it goes to scam.

    They tried to convince me to keep the shoes if I write a good review - they would refund me some money.

    Then they will give me £25 back (order was around £140) to keep the shoes.

    When I declined both options they said “wait 24 hours” and stopped replying to any of my messages.

    So if you wish to return the goods you bought from them - you can’t. Proper scam!