All reviews of Molly Thomas
Review about: Norfolk Hideaways
Booking cancellation due to health issues
I'm sorry, but I had to cancel my booking because of unexpected health problems. I got in touch with the company promptly to explain, but I was let down to find out that I would only get a 50% refund, even if they managed to re-book the property. It doesn't seem right or fair, especially when I've heard that other companies like Airbnb, hotels, and HomeAway have all given full refunds in similar situations. I just want to warn others to be careful and think twice before booking with this company.