All reviews of Mr Taks David
Review about: ParcelHero
Courier Service
STAY AWAY, STAY AWAY, THEY ARE ONLY INTERESTED IN MONEY!!
Worst courier company I have dealt with. Their customer services is appalling, they cannot answer simple questions asked. They just stick to the script, even saying things that are not relevant to the issue raised. If the rating had an option to give a negative number, I would have done so.
They did not pick up my parcel on time, twice. They claim it was because it was after the cut off time. In both cases, they never bothered to contact us or send an email to explain the parcel would not be picked up as stated in their emails.
Now they want to get money out of my account, without my permission, saying the audit of the parcel showed the weight was more. Their customer care is appalling. All they want is MONEY, they do not care about customer care.
Do not use them, if you do so, you are doing so at your own risk and at the expense of your wellbeing too. I feel harassed, threatened, intimidated, tormented, distressed and bullied.
STAY AWAY FROM THEM. THERE ARE OTHER COURIER COMPANIES MUCH BETTER THAN PARCELHERO!!!