All reviews of Mrs Angela Earl

  • Review about: Just Go Holidays

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    Holliers Hotel IOW

    My friend and I booked a week's holiday at The Holliers Hotel starting on 16/7/18. We had no problems with the coach, the driver, who was excellent, nor the outings it was the hotel that was our main disappointment, mainly the room. Our room overlooked the bins and the window was difficult to open, very old fashioned sash window. The bathroom door was ill fitting and from the bathroom you could see into the bedroom. The sink taps leaked, towels were grubby and we were not offered the option to have fresh towels during our stay. There was a carpet on the bathroom floor and we had a daily paper foot towel to stand on. The duvet covers seams were unstitched, and a loose spring in one of the beds. The whole room did not look clean and it wasn't inviting and the kettle and cups were dirty. The outer bedroom door had gaps so the light from the landing shone in all night we also felt it was a fire hazard. The TV was situated on the wall not facing the beds so it got quite uncomfortable when watching it. We were disappointed with the lack of information in the room advising us of any local places, bus times, directions etc only a very small fire notice and two quite belligerent notices telling us not to smoke and drink alcohol not bought on the premises with quite stiff fines, not at all friendly! This was a very tired looking room not at all as advertised on the hotel website. Also were was this swimming pool and the gardens, even though the pool was reputedly closed for maintenance we couldn't get out the fire door to find it, does it exist? The saving grace was the food which we had no complaints about,