All reviews of Mrs Gity Dowsing
Review about: Cox and Cox
Console table
Orderd a consol table with two drawer. Waited over a month which was okay as i was told that It might We had it delieverd a week later than delievery date. Meanwhile we sold our previous table. Unfortunatly after opening the package we realised there is no instruction . Lots of peices & bag of screws . We thought we might be able to
Put it together without instruction . We soon realised we dont know even if we have all the pieces or the right screws. We tried to contact customer services for few hours spending each time 30 mintues. We gave up . Tried the next morning first thing after many attempt we got through . Tha adviser put the request for the instruction to be emailed to us. . After not recieving an email ,again spend few hours to contact them. I was told that they had not had a any respond to the the email they have sent .
They requested the urgent respond. . Nothing happend now being weekend we have to wait until Monday. I have sent few email to customer services as well. I am not looking forward to spend few hours again to get in touch with them,
Just to get to no where . I think if i get lucky to get in touch i request to returne the item. Wish me luck because i dont know how long would that take.
Never again order from them. They should spend some of their profits in to checking the items before dispach.
. Not good enough to have very limited number of polite people on their customer services who can not realy do anything . It look like they need an army to run their customer services to deal with many complains they get.. They also should
not take any money before dispatching. Dreadful
Compony. Never again.