All reviews of Mrs Jean harvey
Review about: Omega Breaks
Christmas carols with bloodwise. S722156/LO8396
Two day breAk tues 3rd Dec return Wed 4th Dec. Sixteen hours altogether travelling on the coach. You didn’t inform us how long the journey would take although you did put the pick up points on paperwork but that was received after you had taken my money. Hotel Holiday Inn where I have stayed twice before and was then completely satisfied. Had room 538 sink in bathroom blocked no shower curtain (which didn’t notice until 7.30am Wednesday morning. Got back from the Albert Hall on the Tuesday night at 11.15pm room freezing couldn’t get heating to work. Couldn’t get to sleep for a long time because too cold. Lots of condensation on the window on the Wednesday morning because of the cold. Had to put towels on floor of bathroom (which wasn’t very clean) to stop flooding when using the shower. Towels were not very clean either and my Sheets had a stale smell. Reported to customer service on checking out. They didn’t seem interested. Also having to pay £15 for the use of the front seats on the coach is a disgrace. £149 each for the room which my friend and I were given is also disgraceful. I feel that some sort of compensation should be given . I am a seventy six year old and your commitment to me was way of the mark. I must point out that the three drivers that we had on the journey were very pleasant but I would not recommend your company to anyone else.