All reviews of Mrs UKorder

  • Review about: Officine Generale Paris

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Clothes

    If I could give zero stars then I would. ORDER ...FA48380 for over £900. Truly terrible customer service. Order was returned by DHL because OG did not include correct paperwork to clear customs. DHL told me this - zero follow up from OG. Emailed multiple times and no response, only answered phone very occasionally. Spoke to customer services operative finally who assured me I would receive package that Monday and they they would send that day (Friday). Absolute lie! Still chasing nearly a week later and the response is ‘give us 48 hours’! Surely any self respecting company would simply ship another order not have the customer wait whilst they sort out their own self created mess. They still have my money and I have no clothes. Never again!