All reviews of Muhammad Morgan
Review about: PRC Direct
TV purchase with free wall bracket
I bought a TV from PRC Direct and they chucked in a free wall bracket as part of the deal, which was a nice bonus. But when I looked at my receipt, I saw that I'd actually been charged for the bracket. I got in touch with customer service, and they admitted the mistake straight away and gave me my money back. They kept me in the loop with updates over the phone, which I thought was good. Despite the mix-up, I was happy with how they handled the situation in the end.