PRC Direct18 reviews
This rating is based on 18 genuine user reviews submitted directly through BritainReviews.
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I just wanted to say a big thank you to the seller for their amazing service and communication while I was buying something from them. They were really professional and made me feel like a valued customer. The quick delivery of my order also showed just how efficient and reliable they are. Thanks again for such great service.
Ninja product
I got in touch with the company to ask some more details about a Ninja product I wanted to buy, and they were really helpful in their response. I went ahead and placed the order, and it arrived on time. I'm happy to say that it's working great and I'm satisfied with my purchase.
Fridge freezer purchase
I recently ordered a fridge freezer online, but when it arrived, the measurements were wrong, so it wouldn't fit in my kitchen. Luckily, the driver was really quick when we contacted them to pick it up. The staff then did their best to find a replacement that would suit us, but unfortunately, they didn't have a smaller size available at the time. However, a few days later they promptly gave us a refund, which was much appreciated. All in all, I would say it's a great company to deal with.
High-end TV
So, I just wanted to share my experience as a customer of PRC Direct, and I have to say it was quite disappointing. I bought this fancy TV from their website, only to be told later on that they didn't actually have it in stock. The whole thing felt like a bit of a hassle, with the company switching up their story and not really being straight with me. It's just not right for a business to be deceptive like that with their customers, and I'd advise anyone looking to buy from them to be really cautious.
Electronics
I've just bought some electronics from this company and I have to say, I'm really pleased with how everything went. The website is easy to use and has a great range of high-quality items to pick from. Ordering was a breeze and my items arrived quickly with fast delivery. It's also handy being able to look back at past orders, as it makes it simple to find things again or suggest them to friends.
TV purchase
The people working here were really helpful, which was a pleasant surprise since I'm used to getting pretty mediocre service. The delivery went smoothly and without any hassle, and the delivery driver was actually polite - something you don't see often nowadays. I would definitely suggest this company to other people.
TV purchase with free wall bracket
I bought a TV from PRC Direct and they chucked in a free wall bracket as part of the deal, which was a nice bonus. But when I looked at my receipt, I saw that I'd actually been charged for the bracket. I got in touch with customer service, and they admitted the mistake straight away and gave me my money back. They kept me in the loop with updates over the phone, which I thought was good. Despite the mix-up, I was happy with how they handled the situation in the end.
BBQ purchase
I've just bought a BBQ from PRC Direct for the first time and I was really impressed with how good it was, especially for the price. I'd never used this retailer before, but I thought their BBQ was reasonably priced compared to other ones available. Ordering it was really easy and straightforward, which made the whole buying process a lot simpler for me.
TV purchase
I bought a TV from here recently and I have to say, the service was brilliant! I managed to find the TV I was after at a much better price than other shops. I ordered it with free standard delivery and it arrived just a few days later. The box was a bit battered from the delivery journey, but luckily the TV inside was fine. All in all, I would definitely suggest this company for their top service and good prices.
Home entertainment system
Don't bother looking anywhere else, PRC Direct is the go-to place for all your electronics needs. The service from ordering to delivery was excellent. They were really responsive to any questions I had and made everything easy and stress-free. I'll definitely be coming back as a customer without a doubt.
Online order
I called the first staff member was really helpful. I placed my order online and it was so simple. I ordered on a Thursday and got my delivery on Saturday. Overall, it was a smooth and efficient experience. I will definitely order from them again.
Sold out item
I was really disappointed when I found out that the thing I wanted was sold out, but the staff were really helpful and told me they'd have more in stock soon. They were quick to send it to me and even gave me a discount compared to another store that had increased their price!
TV and washing machine purchase
I stumbled upon this company while browsing online and wasn't quite sure if they were trustworthy at first. However, once I had a chat with Aaron on the phone and got all my queries answered thoroughly, I felt more confident about going ahead with a purchase. Aaron took the time to go through the details of a TV and a washing machine with me, which I really appreciated. The TV arrived promptly and with no issues, making the whole process hassle-free. The Samsung 55-inch TV I received went beyond my expectations, and I was pleasantly surprised to see it was such a good price. I wouldn't think twice about recommending this company to others, and I'm grateful for the great customer service, especially from Aaron.
Home entertainment system
I bought a home entertainment system from this company not long ago, and I have to say, I was really impressed with their prices. The staff there were really friendly and they kept me in the loop about the delivery, which was great. I would definitely recommend this company to anyone looking for a good deal on entertainment systems.
Fantastic price undercutting competitors
That price was unbeatable, I couldn't find a better deal anywhere else. Sorting out the delivery was easy and quick, which made the whole process smooth and hassle-free.
Fast delivery
I recently bought something from this company and I was really pleased with how quickly my order arrived. The delivery was super fast and the courier they used was really reliable. I would definitely think about shopping with them again in the future.
Ninja Woodfire purchase
I recently bought a Woodfire and I have to say, I'm really impressed with both the product and the service from the retailer. The Woodfire came with a BBQ stand and cover, and the delivery was super fast. I ordered it on a Thursday and got it on Tuesday, even with a bank holiday in the mix. The quality is really good and I'm delighted with my purchase.
Normal shop
Well I will give 8 number out of 10.
Two number I deducted due to amount charged and very soon I came to know purchased bluetooth speakers ( world class top brand -Bose) was 2% excess charged by PRC
Later they compensate it by one headphone of JBL.
But whatever item they have are high class brands either Smart Tv, Home Theater, Smartphone, Bluetooth speaker, headphones, Refrigerator,kitchen appliances or wi fi sets
Blindly can be trusted..
About PRC Direct
Are you in need of any electronic appliances or products? PRC Direct offers a broad selection of high-quality products from a variety of brands and categories to meet all your needs. Keep reading to learn more about this brand. If you're unsure about their reliability, don't worry - we have customer reviews for you to check out before making a purchase. Find out about the value for money, product quality, and customer support before you buy!
About PRC Direct
Founded in 1973, PRC Direct is an online retailer of top electronic brands offering some of the lowest prices in the United Kingdom. You can save up to 40% off regular prices. With over 40 years of experience, this independent electronic supplier has a large customer base and a wide range of products from TVs to laptops to home appliances. As a family-owned business, they prioritize customer support and service by always bringing you the latest products and brands.
Customer Services: What PRC Direct Offers
PRC Direct's website categorizes its products into TV & Entertainment (e.g. Televisions, Blu-Ray players, DVD players, Home Cinema, TV Accessories), Phones & Smart Tech (e.g. Smartphones, Tablets, Wearable Gadgets, Headphones, Smart Home devices, Charging cables, Wireless Speakers), AV & Hi-Fi (Hi-Fi, Home Cinema Separates, Speakers, Headphones), Bose products, Beoplay products, Appliances (e.g. Laundry, Dishwashers, Refrigeration, Cooking, Small Appliances), Rangemaster appliances, Promotions, and various Brands like Alphason, Blomberg, Bosch, Hisense, Siemens, Vivanco, Yamaha, and Mercury.
Customer Reviews: Share Your Feedback
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Contact Information
Bentalls, Basildon
SS14 3BY Essex
United Kingdom
Categories PRC Direct
Online shopping | Homeware Reviews & Experiences | Electronics Reviews & Experiences
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Letzte aktualisierung: November 2024
Review with most votes
Normal shop
Well I will give 8 number out of 10. Two number I deducted due to amount charged and very soon I came to know purchased bluetooth speakers ( world class top brand -Bose) was 2%... Read onBy: W.Turner