All reviews of N. Collins
Review about: Expedia
New customer experience
Why on earth do we have to give just 1 star for the lowest rating? Zero seems more fitting for the terrible customer service and awful communication between Expedia and the hotel I booked with. I've always stuck with another booking site but thought I'd try Expedia this time around. What a mistake that was. The hotel and Expedia couldn't get their stories straight, and it ended up costing me extra cash. The follow-up assistance is shockingly bad compared to what I'm accustomed to. It's as if they have no regard for their customers whatsoever.