All reviews of Natasha Griffiths
Review about: F. Hinds Jewellers
Engagement ring
My husband bought my engagement ring here and it lasted 3 years before the diamond fell out, luckily it was into my hand, so we were able to take it in to get repaired. They repaired all 4 of the clasps at a cost of £80, apparently it was not under guarantee anymore. However only a month later, the diamond fell out again, and this time was lost. I contacted customer service who said I should take it into the store and it should be under a repair guarantee. When I got to the store I was told that there was a note on the system from the repair saying they couldn’t promise that the stone wouldn’t fall out again. They said they could send it to be repaired again but it would probably cost me more. I declined. They then offered me their cash for gold scheme, and said they could give me store credit for £20 for it. What a joke. I regret allowing them to repair it and should have put the money towards a better made replacement from somewhere else.