All reviews of Nathan Hughes
Review about: Iceland
Online purchase experience
I recently had an online shopping experience that really disappointed me. Basically, when I went to check out, I got hit with a big pop-up trying to get me to claim cashback from a certain company. I was curious, so I put in my bank details to sign up for it. But it turns out, it was a scam - they were taking £15 off me every month and not giving anything back. When I tried to cancel and get my money back, the customer service denied it and gave me wrong information. It was only when I showed them proof from the website that they finally admitted they were working with this dodgy company. It's made me feel tricked and annoyed, and it's definitely put me off shopping online with Iceland.