All reviews of Neil Bell
Review about: Mappin And Webb
Watch service
I just got my watch fixed at a jeweller in Tunbridge Wells, and I'm really not happy with how it turned out. I shelled out a whopping £300 for the service, but now, just 2 years later, it's stopped working. The recommended interval for servicing is 3-5 years, so I'm pretty disappointed. When I brought this up with the jeweller, they basically said tough luck - they only offer a one-year guarantee and don't even do the servicing themselves. I think that's really poor customer service and they should take more responsibility.