All reviews of Neil Pember
Review about: Divan Beds Centre
Zip link bed
The ordering process on the website was fairly smooth, but that's the only positive I can think of for this joke of an outfit. When we ordered our bed the website said it would be up to 10 working days due to corona virus, which is understandable. Almost a month later a bed arrived. Somebody else's bed. Then began a game of trying to get in touch with someone who could sort it out. Calls, emails and their contact form went mostly unanswered. I'm not sure what the point of the little girl who answers the one phone number is. All she does is take your name and number and get extremely rude if you try to say more. The company should save money and replace her with an answering machine. It would actually be more effective. But anyway 6 weeks since ordering we still don't have our bed. Their utter incompetence at being able to book a courier to collect something from one place and take it to another astounds me. They still haven't got it right yet. We have had to delay opening up our holiday cottage for bookings during peak season because of this fiasco. Save yourself money and hassle and use another company.