All reviews of Nick Fox
Review about: Vrbo
Booking cancellation due to Covid policy change
I'm really disappointed because I had to cancel a booking as the owner because of the worsening Covid situation. And now I've discovered that the platform has changed their policy about Covid-related cancellations. It doesn't seem fair that owners like me are being penalised for simply following government guidelines and giving full refunds in these situations. I think it would be really good if Homeaway could rethink their current position and go back to the old policy for Covid cancellations that weren't our fault.