All reviews of Nick RG
Review about: ParcelHero
courrier
Terrible company. I did exactly what they say to do on line and they collected the parcel the following day as arranged. 2weeks later I have received an email asking for another 16quids. They say that my parcel was 48kgs!. It was 24 kgs when I checked it and the item specification says the same weight. I have followed their appeal service and provided evidence that they were wrong but simply told me to pay up. And when I asked for evidence that I broke the contract and did not enter the correct weight, they did not respond. Parcel Scam. Stay away from them.
Same here! I had one parcel where they tried to extract excess payment for a totally made up volumetric dimensions. My second time I used them, they lost my package, worth £584, and refuse to pay compensation. AVOID