All reviews of Nicole Simpson

  • Review about: Currys Partmaster

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Recent online purchase experience

    I recently bought something online and even though it arrived quickly, I had a really tough time trying to return it. I tried four times but couldn't fill out the return form online, I also filled out two enquiry forms and had two live chats, but it didn't help. Finally, a guy named Mohammed sorted it out. But it's been two weeks already and the item won't be collected for another week. Mohammed said the refund will come 3-5 days after they collect it. Not having a phone line for customer service is just silly, especially when the website isn't great either. Overall, I'm not happy with how the return went and won't use this service again.