All reviews of Nikki Miller
Review about: Soufeel
Delayed order, disappointing customer service
I am absolutely shocked by the lack of communication and efficiency from this company. It's been three weeks and my order still hasn't been dispatched. Every time I try to contact their customer service online, they either cancel my chat or don't reply at all. They told me my order needed to pass inspection, which would only take 1-2 days, but it's been a whole week and it's still 'producing'. The delivery date has already passed, and now I'm starting to wonder if I'll ever receive my order. It's really disappointing when you're relying on these gifts to be special and they can't deliver on time.