All reviews of Nikki Reynolds
Review about: Alpinetrek
Hiking boots
I ordered some hiking boots that I really needed by a certain date, but the delivery got delayed without any updates. I got in touch with customer service rep Andrew who promised me the boots would arrive on time, but then suddenly my order was cancelled just hours before reaching me. Dealing with Andrew was a nightmare - he was very unprofessional and didn't seem to care about my problem at all. Now I have to wait for a refund until the boots are sent back. The customer service was absolutely terrible and no apologies were offered. I won't be using this company again for sure.