All reviews of Noah Hunter
Review about: Murbes
Sneakers, return, unexpected charges
I bought a new pair of trainers from the shop not too long ago, and when they arrived, I saw a few little marks on them. I got in touch with customer service to let them know about the problem and to avoid making it worse by trying to clean them myself. They sorted out a return with UPS, but forgot to tell me that I'd have to cover the cost of the return shipping. When they got the trainers back, they cleaned them and said there wasn't a fault, which meant I had to fork out a hefty 15€ for the return shipping. It would have been helpful if they had told me sooner so I could have chosen a cheaper courier.