All reviews of Noel Lester
Review about: Moonpig
2 Birthday Cards - Next Day Delivery
I have placed 3 orders in total with Moonpig, and two of those times they have not delivered on their promise.
I had paid for the extra postage option, to ensure a swift next day delivery. But both times, due to their inability to get the item shipped in time, this missed the promised delivery date. It is worth noting that when you order two cards to the same address (one from me, one from my kids) they still charge you twice, so its an additional £8 for two cards to be delivered next day - or not in these cases.
When contacting the customer support team, they were less than helpful. Unapologetic, and arguementative that it wasnt their fault, it was Royal Mails fault. I disagree wit this, but in reality that isn't my problem. I paid them for a service, which they did NOT deliver on.
Will never use again - recommend Funky Pigeon instead.