Moonpig Reviews : Share your review & read experiences

All reviews

Moonpig

40% Would buy here again

Reviews, complaints & experiences Write a review

Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!

Spotlight: What are our customers saying?

D
Danny
When my mom was sick, i use to give her flowers every day and MoonPig helped me a lot. the collection are beautiful and made my mom so happy. no words, loved itRead on
J
Joseph Morsi
if there were zero stars i would have given this pathetic excuse of a business. they ruined my daughter's 11th birthday by failing to deliver our order, failing to respond to my request for detail...Read on
J
jeremy
Very disappointed in this company. i ordered a mug from them for mothers day and despite doing this 5 days before, have yet to recieve it. Will not be buying againRead on
N
Noel Lester
I have placed 3 orders in total with Moonpig, and two of those times they have not delivered on their promise. I had paid for the extra postage option, to ensure a swift next day delivery. But b...Read on
M
maureen bowden
Lovely mug received from my daughter in Australia. Would have been so much nicer if the price of the item had been removed. Such an easy thing to do. Read on

All reviews (5)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    My mom loved it

    When my mom was sick, i use to give her flowers every day and MoonPig helped me a lot. the collection are beautiful and made my mom so happy. no words, loved it


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    they ruined my daughters 11th birthday

    if there were zero stars i would have given this pathetic excuse of a business.
    they ruined my daughter's 11th birthday by failing to deliver our order, failing to respond to my request for details on where it is, and failing to provide contact details to escalate the issue. i think this company is both run and staffed by low life


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    mug

    Very disappointed in this company. i ordered a mug from them for mothers day and despite doing this 5 days before, have yet to recieve it. Will not be buying again


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    2 Birthday Cards - Next Day Delivery

    I have placed 3 orders in total with Moonpig, and two of those times they have not delivered on their promise.

    I had paid for the extra postage option, to ensure a swift next day delivery. But both times, due to their inability to get the item shipped in time, this missed the promised delivery date. It is worth noting that when you order two cards to the same address (one from me, one from my kids) they still charge you twice, so its an additional £8 for two cards to be delivered next day - or not in these cases.

    When contacting the customer support team, they were less than helpful. Unapologetic, and arguementative that it wasnt their fault, it was Royal Mails fault. I disagree wit this, but in reality that isn't my problem. I paid them for a service, which they did NOT deliver on.

    Will never use again - recommend Funky Pigeon instead.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    a mug

    Lovely mug received from my daughter in Australia. Would have been so much nicer if the price of the item had been removed. Such an easy thing to do.


Others also viewed

Preloved brand logo for reviews

Preloved

1 reviews

Introduction to Online Reviews for the Preloved IndustryWhen it comes to buying and selling pre-owned items, it's crucial to have access to reliabl...

888 Poker brand logo for reviews of Bookmakers & Discounts Stores Reviews

888 Poker

1 reviews

Welcome to the World of Online Poker ReviewsWhen it comes to the world of online poker, reviews play a vital role in helping players make informed ...

Maximiles brand logo for reviews of Online Surveys & Panels Reviews & Experiences

Maximiles

1 reviews

The Power of Reviews: Maximiles in the SpotlightWhen it comes to making informed decisions about products and services, there's nothing quite as va...

Betfair Bingo brand logo for reviews of Bookmakers & Discounts Stores Reviews

Betfair Bingo

1 reviews

Introduction to the Online Gaming Industry and Betfair Bingo ReviewsThe online gaming industry has experienced exponential growth over the past dec...