Moonpig Reviews UK 2023

Reviews in the Greeting Card Industry

The greeting card industry is a vibrant and creative sector that brings joy to millions of people around the world. It is a place where sentiments are expressed, celebrations are commemorated, and emotions are shared. With the advent of online platforms, sending personalized greeting cards has become easier and more convenient than ever before. However, with so many options available, it can sometimes be overwhelming for consumers to choose the right platform that meets their needs and expectations. This is where reviews, opinions, and experiences play a crucial role in helping individuals make informed decisions. In this company profile, we will delve into the world of Moonpig, a prominent player in the greeting card industry, and explore the reviews and feedback shared by customers.

What is Moonpig?

Moonpig is an online greeting card and personalized gifting company that was founded in the year 2000. With a dynamic and user-friendly website, Moonpig offers a wide range of customizable cards for every occasion, including birthdays, anniversaries, weddings, and more. The company's mission is to make it easy for people to create and send heartfelt, personalized cards and gifts to their loved ones.

What sets Moonpig apart from its competitors is its commitment to innovation and quality. The company employs cutting-edge printing technology to ensure that each card is produced to the highest standards. They also offer a range of premium features, such as adding photos, custom text, and even music to the cards, making them truly unique and special.

Their user-friendly website allows customers to easily navigate through their extensive collection of cards, filter them based on occasion, recipient, or design style, and customize them according to their preferences. Moonpig also offers a variety of delivery options, including standard delivery, express delivery, and even next-day delivery, ensuring that cards reach their intended recipients in a timely manner.

Products and Services of Moonpig

Moonpig's product range encompasses much more than just greeting cards. They also offer personalized gifts such as mugs, T-shirts, calendars, and even alcohol sets, allowing customers to add a personal touch to their presents. Their wide selection of products ensures that there is something for everyone, regardless of age or taste.

When it comes to customer experiences, Moonpig has received mixed reviews. While many customers appreciate the convenience and ease of use offered by their platform, others have reported issues with late deliveries and incorrect personalization. However, it is worth noting that customer service plays a vital role in addressing these concerns, and Moonpig prides itself on its responsive and helpful support team.

Overall, Moonpig's products and services cater to the varied needs and preferences of customers, offering them a seamless and enjoyable experience in creating and sending personalized cards and gifts.

Leave a Review for Moonpig

If you have had the pleasure of using Moonpig's services, we encourage you to share your thoughts, opinions, and experiences by leaving a review on our website. Your feedback will not only help others in making informed decisions but will also provide valuable insights to Moonpig, enabling them to continually improve their products and services.

Whether you had a delightful experience or faced any challenges along the way, your review will contribute to building a comprehensive and accurate picture of Moonpig's offerings. So, go ahead and share your thoughts today!

Reviews, complaints & experiences Write a review

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Spotlight: What are our customers saying?

Danny 6 years ago

When my mom was sick, i use to give her flowers every day and MoonPig helped me a lot. the collection are beautiful and made my mom so happy. no words, loved itRead on

Joseph Morsi 15 months ago

if there were zero stars i would have given this pathetic excuse of a business. they ruined my daughter's 11th birthday by failing to deliver our order, failing to respond to my request for detail...Read on

jeremy 21 months ago

Very disappointed in this company. i ordered a mug from them for mothers day and despite doing this 5 days before, have yet to recieve it. Will not be buying againRead on

Noel Lester 24 months ago

I have placed 3 orders in total with Moonpig, and two of those times they have not delivered on their promise. I had paid for the extra postage option, to ensure a swift next day delivery. But b...Read on

maureen bowden 3 years ago

Lovely mug received from my daughter in Australia. Would have been so much nicer if the price of the item had been removed. Such an easy thing to do. Read on

All reviews (5)

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My mom loved it
When my mom was sick, i use to give her flowers every day and MoonPig helped me a lot. the collection are beautiful and made my mom so happy. no words, loved it
D
Danny 6 years ago
627 0
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they ruined my daughters 11th birthday
if there were zero stars i would have given this pathetic excuse of a business.
they ruined my daughter's 11th birthday by failing to deliver our order, failing to respond to my request for details on where it is, and failing to provide contact details to escalate the issue. i think this company is both run and staffed by low life
J
Joseph Morsi 15 months ago
62 0
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mug
Very disappointed in this company. i ordered a mug from them for mothers day and despite doing this 5 days before, have yet to recieve it. Will not be buying again
J
jeremy 21 months ago
148 0
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2 Birthday Cards - Next Day Delivery
I have placed 3 orders in total with Moonpig, and two of those times they have not delivered on their promise.

I had paid for the extra postage option, to ensure a swift next day delivery. But both times, due to their inability to get the item shipped in time, this missed the promised delivery date. It is worth noting that when you order two cards to the same address (one from me, one from my kids) they still charge you twice, so its an additional £8 for two cards to be delivered next day - or not in these cases.

When contacting the customer support team, they were less than helpful. Unapologetic, and arguementative that it wasnt their fault, it was Royal Mails fault. I disagree wit this, but in reality that isn't my problem. I paid them for a service, which they did NOT deliver on.

Will never use again - recommend Funky Pigeon instead.
N
Noel Lester 24 months ago
176 0
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a mug
Lovely mug received from my daughter in Australia. Would have been so much nicer if the price of the item had been removed. Such an easy thing to do.
M
maureen bowden 3 years ago
179 0
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Moonpig

Reviews, complaints & experiences

Overall

40% Would buy here again

Spotlight: What are our customers saying?

No reviews yet!

My mom loved it

they ruined my daughters 11th birthday

mug

2 Birthday Cards - Next Day Delivery

a mug

Moonpig