Moonpig - Overall Rating based on 24 reviews

79% Would buy here again




Featured Reviews

Most relevant positive review

  2024-04-26
Flowers and card purchase
I wanted to share my recent experience of ordering flowers and a personalised card for my mum, wh...Read on
Faye Chapman

Most relevant negative review

  2024-01-21
Late birthday card delivery
I ordered a birthday card from this online service, where I paid extra for first-class delivery t...Read on
Louis Wilson

Review with most votes

  2018-07-11
My mom loved it
When my mom was sick, i use to give her flowers every day and MoonPig helped me a lot. the collec...Read on
Danny

Reviews (24)

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    Birthday card purchase

    They can be a bit unpredictable, sometimes they're useful but other times they're not great. The last sale I made was almost perfect until the last 5 minutes, ugh! Generally, they do alright but there's definitely room for improvement.


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    Flowers and card purchase

    I wanted to share my recent experience of ordering flowers and a personalised card for my mum, which arrived the very next day! The customisation options for the card were absolutely fantastic, making it easy for me to add my own photos and text. I also really liked the reminder service for important dates like birthdays. Overall, I had a really smooth and enjoyable experience with my purchase.


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    Birthday card

    I got a birthday card for my daughter and it came the next day. I've always been happy with the cards and gifts I've bought from this company. The quality is always really good and you can personalise them too. I definitely suggest them for all your card and gift needs.


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    Customisable card options, fast printing, excellent quality

    As a customer, I was really impressed with all the different options available for personalising my card. There were so many great designs to choose from, and I could make it really special for my loved one. I was amazed at how quickly my card was made and sent out to me. I got it in good time, which was a nice surprise considering how much I had customised it. The quality of the card was even better than I expected; the printing was sharp and the card itself was strong and well-made. All in all, I had a fantastic experience with the service and I'll definitely use this platform again for my next card purchase.


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    Moonpig card

    I absolutely love using Moonpig to send cards, it's definitely my favourite website for that. It's just so simple and straightforward! I never struggle to find the perfect card for my loved ones. And the fact that I have Moonpig Plus is like adding extra toppings to your ice cream for free - what a great deal!


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    Personalized card purchase

    Some bits just don't quite work, you could say it's not very easy to use. There are just too many options and extra things like chocolates and flowers that make it all confusing. It's really easy to accidentally press the incorrect button. A week isn't really long enough when you're trying to make a card. But overall, it's a fantastic system and it offers a great choice for making personalised cards that you can get creative with.


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    Customised card purchase

    The website is really nice, it's easy to use and looks modern which makes customising a card super easy. I was pleasantly surprised by how fast the delivery was, and the tools for customising were absolutely fantastic. Having said that, I do think the prices are a bit high compared to other choices out there.


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    International greeting cards

    I've always been happy with the quality of the cards I send to my family in another country using this service. The UK branch of this company is top-notch, but sending cards to the USA isn't as reliable. There have been times when the cards never made it or took ages to arrive. Despite these problems, I'm grateful that the company always gives a refund in these cases.


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    Quick and easy app

    The app was really straightforward to use and I received my card and gifts the very next day, just as they said I would. I live in a different country, so this service was really handy for me. I'll definitely be using this app again in the future!


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    Quick card delivery

    I was really chuffed with how quickly my card arrived after ordering it last night. The quality was top-notch and it turned out even better than I expected - really made my day. Thanks a lot! Definitely deserving of more than 5 stars.


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    Card purchase for granddaughter

    I came across loads of lovely cards for my granddaughter's birthday on this website. I was able to personalise it myself and it was really simple to do. The card came pretty fast and it looks fantastic. I think my granddaughter is going to absolutely adore it!


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    Late birthday card delivery

    I ordered a birthday card from this online service, where I paid extra for first-class delivery to make sure it got there in time for the recipient's birthday. But, it ended up showing up three days late, and to make matters worse, they put the wrong postcode on the envelope, causing even more delays. I ordered the card on May 29th, but it didn't get to the recipient until June 4th, which is almost a week later. This whole situation has left me feeling disappointed and annoyed, and I won't be using this service again.


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    Last-minute card orders

    I was really pleased with how easy it was to order last-minute cards from this service. They had a good range to choose from and being able to order just one day before and get it delivered the next day made a big difference for me. I also like that it saves addresses and reminds me about important dates like birthdays and anniversaries.


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    Card creation features

    I really liked how easy and fun it was to make cards on this website. There were loads of different designs to pick from, and I loved being able to add cute stickers and change the fonts and colours. Putting in photos and personalising the cards to make them just right was simple too. It was a fun and creative experience making cards here.


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    Card purchase

    So, I managed to get this really nice card online without any hassle. I was expecting it to be really affordable, but then they added on a delivery charge! I mean, seriously, what's that all about? I suppose that's the price you pay for convenience, right? Anyway, it arrived on time and everything was fine. The card is actually quite nice, but I might have to search for a better deal next time.


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    Big card

    The card was a top-notch quality and it looked wonderful, but gosh, it was so much bigger than I thought it would be! I do wish there was more info on the website about its size because I was really taken aback by its largeness. It'd be really handy if they included the dimensions when selecting a size so you have an idea of what you're getting yourself into, you know?


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    Birthday card and gift

    The card someone recommended to me for the birthday was spot on, and the gift I received was just the right size. The website was really easy to use, and I managed to place my order in just a few minutes. I even got a discount added to my order, which was fantastic!


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    Card orders

    I recently ordered a bunch of cards and unfortunately, there have been a lot of issues with them. It's really frustrating because now I can't even rely on them to get to the recipient. It takes away from the excitement of sending a surprise when you're unsure if it will even arrive! I don't think I'll be purchasing any more gifts from them if the cards can't make it to where they need to go, especially since there's no tracking to see where they are.

    They just claim it's lost in the post and don't offer any solutions. It's a complete letdown and quite frankly, it's quite embarrassing. For instance, my last card was meant to arrive on the 28th of May, but unsurprisingly, it never turned up. They sent a replacement with an expected delivery date of the 31st of May, and here we are on the 6th of June, and still no card in sight.


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    Floral card purchase

    I was really happy with the floral card I got from that company at first. The quality was top-notch, and I was looking forward to sending it to my Mum. But, when she sent me a photo of the flowers, I was a bit disappointed to see that they weren't the same as the ones in the picture on the website. Her favourite flower was also missing, which was a bit of a downer. Even though the flowers were good quality, this mix-up has made me think twice about ordering from them again in the future.


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    they ruined my daughters 11th birthday

    if there were zero stars i would have given this pathetic excuse of a business.
    they ruined my daughter's 11th birthday by failing to deliver our order, failing to respond to my request for details on where it is, and failing to provide contact details to escalate the issue. i think this company is both run and staffed by low life