All reviews of O. Butler
Review about: Insync Bikes
Bike purchase, assembly issue, customer service
I bought a bike from this shop not long ago and had a bit of trouble putting it together. But, the customer service was really great. I sent them an email to explain what had happened, and they got back to me the next working day, which was a nice surprise. The team was really understanding and said they'd send me the replacement parts I needed under the warranty. I'm so grateful for their help and for going the extra mile to get my bike sorted out.