All reviews of P. Phillips

  • Review about: Door Superstore

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Bathroom accessories purchase

    I recently bought some bathroom accessories from this shop, and I must say, it's been an absolute nightmare. To start with, the website didn't make it clear about the delivery charges. They said it was one price for UK Mainland, but that only applied to England. After I paid for everything, I got hit with an extra delivery charge for being in Scotland, and they didn't mention that beforehand. They said my order would arrive in a reasonable time, but it's been nearly 3 weeks now and I still haven't got it. This delay has been a major pain because I needed the items for a job that should have been finished by now. The supplier and delivery service have been terrible at keeping me updated, they keep delaying things and giving me vague answers whenever I ask about my order. It feels like they only care about taking my money and then forget about the customer. All in all, this has been a really frustrating and disappointing experience, and I've made a promise to myself never to shop at this store group again.


  • Review about: LEDBulbs

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    LED bulbs purchase

    I thought the website was a bit tricky because it advertised offers that were actually unavailable when I tried to buy them. But, the service itself was good and met my expectations.