All reviews of pado
Review about: Furniture Village
cozee leather sofa
furniture village old trafford. ... cozee leather sofa 4 months old but they just ignore customers
please be carefull buying from furniture village,any where...and dont get conned into buying the gurardsman, 5 year guarentee because its totally worthless..even their 2 year manafactures warranty 2 year warranty is non excistant in may 2021... we orderd a cozee. 3 seater leather sofa.cost £1100 we were conned into buying guardsman 5 year extra guarentee. because its totally useless .
we waited till the end of october 2021 to get this sofa,
looked great . felt very comfortable it was springs inside...
the cushing inners..
looked good felt nice and comfy ..then about 6 weeks after..we noticed the cushion had sags in the leather,
a crease started to form..leather with a ... crease and sagging cushions. did not look good.tried to call them but impossible.nobody around.tried email too.
they wont reply either. tried to make a claim on the 5 year warranty but they wont do anything if its still under manufactures warranty.
so we tried to sit on one cushion to see if the cushion plumped back ..but not enough to take the sagging out..then we started to feel the springs in the cushions come thru. tried to phone these people..but cant get through..emailed them but no reply,,
so went back to the store..told them the fault.
they we quite good and emailed.their claim dept.
a few days after i got a email.asking me to send photos.which i did. got a reply finally..sombody will get back to us shortly..we did get a call from an asessor..saying they cannot even look at the sofa for months..then make a decision.and get back to furniture village.for them,to get back to me.but by then the leather will need replacing .so a total waste of time.
i gave my old sofa to the charity shop.thinking id bought a decent sofa from a reputable company.
so people be very aware..cozee leather sofas have paper thin cushion inners. not like in the show room the sofa ..like you sat on..i even asked for the one in the show room..but thats a special item..
my sofas only 4 months old.with a 5 year guarentee
and starting to look like a dossers sofa now
and ive not heard a word from furniture village o r even an email after i sent the photos.
they claim they cant do anything because of the pandemic. can you imagine what there sales people have to put up with all these faults none of their problem.......
update....18 march 2022
not heard anything frome them yet.Review about: Furniture Village
cozee leather sofa
furniture village old trafford. ... cozee leather sofa 4 months old but they just ignore customers
please be carefull buying from furniture village,any where...and dont get conned into buying the gurardsman, 5 year guarentee because its totally worthless..even their 2 year manafactures warranty 2 year warranty is non excistant in may 2021... we orderd a cozee. 3 seater leather sofa.cost £1100 we were conned into buying guardsman 5 year extra guarentee. because its totally useless .
we waited till the end of october 2021 to get this sofa,
looked great . felt very comfortable it was springs inside...
the cushing inners..
looked good felt nice and comfy ..then about 6 weeks after..we noticed the cushion had sags in the leather,
a crease started to form..leather with a ... crease and sagging cushions. did not look good.tried to call them but impossible.nobody around.tried email too.
they wont reply either. tried to make a claim on the 5 year warranty but they wont do anything if its still under manufactures warranty.
so we tried to sit on one cushion to see if the cushion plumped back ..but not enough to take the sagging out..then we started to feel the springs in the cushions come thru. tried to phone these people..but cant get through..emailed them but no reply,,
so went back to the store..told them the fault.
they we quite good and emailed.their claim dept.
a few days after i got a email.asking me to send photos.which i did. got a reply finally..sombody will get back to us shortly..we did get a call from an asessor..saying they cannot even look at the sofa for months..then make a decision.and get back to furniture village.for them,to get back to me.but by then the leather will need replacing .so a total waste of time.
i gave my old sofa to the charity shop.thinking id bought a decent sofa from a reputable company.
so people be very aware..cozee leather sofas have paper thin cushion inners. not like in the show room the sofa ..like you sat on..i even asked for the one in the show room..but thats a special item..
my sofas only 4 months old.with a 5 year guarentee
and starting to look like a dossers sofa now
and ive not heard a word from furniture village o r even an email after i sent the photos.
they claim they cant do anything because of the pandemic. can you imagine what there sales people have to put up with all these faults none of their problem.......
update....18 march 2022
not heard anything frome them yet.june 29th 2022 , still not heard anything yet.....going to the bbc rip off britain
june 29th 2022 , still not heard anything yet.....going to the bbc rip off britain