All reviews of Patrica tisdale
Review about: Travelodge
Family room with breakfast
Arrive late on our first night the room was as booked clean basic windows were really ... some of the towels were threadbare mirrors ... Cups not great either. We left early to do a panned meeting and arrived back to the room at 5pm the room had not been serviced and when I went down to reception I was told they don’t service rooms they will provide extra towels tea and coffee if requested and they said they had left a blue card to explain this.
NO Card was left in our room. I asked what would happen if we were here for a longer stay they explained if we STAYED FOR 7 PLUS NIGHTS ONLY THEN WOULD THE ROOM BE CLEANED CLEAN SHEETS. I asked why would you charge the same rates for a unserviced room. They explained it was like that since covid which had finished some years Since.
I then went onto the travel lodge web site in no area of the web site was this laid out but every other rule and regulation was.
Was going to book for an additional night but absolutely no chance of that when I can have a clean room anywhere else. Absolutely disgraceful.