All reviews of Patricia Swaby
Review about: Bon Marche
Clothes
I bought a pair of jeans, a blouse and a raincoat which were not very good quality so I returned them. The jeans and blouse were packed back into the bag they arrived in with a return slip and the coat was packed in the bag it had arrived in with a return slip and both these bags had their order number on them. I then put the two bags into one outer bag and sealed it. The return label supplied was placed on the bag. Purepay Retail refunded for the jeans and blouse but not the coat. They have obviously received the coat but customer service do not want to know and refuse to help...Bon Marche used to be an excellent shop before it was bought out and now, along with a few other stores, is owned by Purepay Retail and is no longer a store to trust. As far as I am concerned they have stolen £50 from a pensioner and people should be careful when dealing with them. Who or what is Purepay Retail? Stay clear.