All reviews of Patrick Knight
Review about: Sunweb Ski
Ski holiday booking
I had a really bad experience booking a skiing holiday recently. It was my second time using this service, and it didn't meet my expectations at all. Everything was going well until the very last day of our trip, when we were suddenly made to leave our hotel at 9 am, even though our transfer wasn't until 4 pm. I couldn't even get in touch with anyone from the company - none of the numbers worked and the emergency line was useless. They had the nerve to tell us to call back on Monday when it was only Saturday! Their customer service and communication were just terrible. I was left feeling frustrated and abandoned, wondering if I'd ever use their service again.