All reviews of Patti Evans
Review about: PrinterPix
A4 60 page photobook
When the book arrived I was upset to find that the couriers had damaged it. You could see the box was badly dented and so were the covers. I contacted Kayla at customer services who replaced it for me at no charge. The second book arrived very promptly and I was very pleased with it, however the courier had handled it badly again and the corner of the box was dented. The two covers were slightly dented at the corners, but not enough to spoil it. I contacted Kayla just to let her know that the couriers (Hermes) were doing her company no favours and in fact costing them money. I stressed that I was not asking for a replacement. Kayla was fantastic and offered me a free 30 page photobook "to keep a valuable customer" What a star!
Review about: PrinterPix
A4 60 page photobook
I bought a coupon from Groupon and arranged my pictures - unfortunately somewhere along the way I inadvertently added 40 pages (which I didn't fill) so when I tried to checkout it wanted to charge me a substantial sum on top of my original voucher. I phoned and spoke to Gregory who was absolutely excellent, very kind and understanding. He immediately sorted it out for me. I cannot speak more highly of him. Eventually my photobook arrived and I was absoltely thrilled by it. Lovely quality and a beautiful reminder of a fabulous holiday.