All reviews of Paula Harrison
Review about: Direct Stoves
Wood Burning Stove
I recently bought a wood burning stove from Direct Stoves and I must say the customer service I received was top-notch. The owner, a chap called Adam I believe, personally got in touch with me to sort out any issues I had with my order. He gave me all the info I needed on how he was sorting things out and was really sorry for any inconvenience caused. It's clear he takes pride in his business and cares about keeping customers happy. I found his updates really reassuring and appreciated the quick response to any problems. Big thanks to Adam for helping me find an installer and for throwing in a free log basket with my order too.