All reviews of Pauline Vickers
Review about: Barker and Stonehouse
Borrely Corner Sofa
Appalling delivery service.
As I am considered to be out of area their system requires me to put a whole week on hold until I am told only the week before when they will deign to deliver my sofa - with zero flexibility!!
What business, large or small, is not able to arrange a specific delivery date in this day and age? None that wish to continue in business.
When I made this point I was told that 'the system worked for them' and that I should feel sympathy for the lorry driver who would spend his/her whole week away from home.
Absolutely appalling service for £59!!
Today we have had two sofas delivered by DEAN and DON from Middlesborough
They arrived at the agreed time and placed the furniture exactly where we wanted it
They were helpful and ensured that we were satisfied before leaving
The furniture is first class, the service and support was professional and the delivery experience was above expectations