All reviews of Peter Brudenall
Review about: Fantastic Services
Gardening
The team asked for the keys to the wrong house, and then complained that they could not get access to our house to do some routine gardening. No one called and I was told I would have to pay the full amount as a "cancellation charge". I have been ripped off and I would not recommend anyone use Fantastic Services given that they take payment up front and then, despite their own mistakes, cancel the service.
Dear Peter,
Thank you for your feedback.
We are sorry to hear that the team attended at the wrong address initially and that the service was cancelled.
We want to assure you that we take your concerns seriously and are committed to resolving this matter to your satisfaction. Our team is currently investigating the issue to understand what went wrong and to prevent similar incidents from occurring in the future.
Our customer care team will contact you to discuss the issues and assist you in resolving them.
Kind regards,
Fantastic Services