All reviews of Phil Chapman
Review about: ParcelCompare
Next day delivery
Didn't collect, parcel was delayed further due to a weekend and bank holiday, that if collected on time, would have been avoided. ParcelCompare admitted the error but after 20 emails! refused to offer any compensation or credit to my account.
Their customer service is a complete joke, just a scrip reading robotic response designed to make you give up and go away.
Like many couriers these days they are happy to offer expensive services with no responsibility taken if things go wrong. It cannot be right that a contract of service can simply be ignored.