All reviews of pooja varsani

  • Review about: Appleyard Flowers

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Did you receive my flowers

    I saw some beautiful pick orchids in a shape of a heart. I knew my mum would love them so i order them for Mother's Day. I order them a week ago and my mum did not received them for mother's day. My brother order from the same company from his kids 2 day before mother's day and was getting delivered to the same address as mine and his flowers got there before mine.

    I called up customer service to chase this up and was told The reason why mine did not getting delivered is because my flowers was put on the last delivery van and was sent to the wrong depot something like that can't remember what the staff said.

    i was put in a situation where i still wanted the flowers but it won't feel like it for mother's day. or get a refund and have no flowers and wait another few days to receive flowers from else where.

    In the end i end up choosing to keep the flowers and get my delivery charge refunded to me. not that am happy with the choice but i don't want anymore delays on my order so i stuck with my current order.