All reviews of Quentin Patel

  • Review about: Intimissimi

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Online purchase error

    I had a nightmare trying to buy something on the website. There was a payment error that made me think my transaction didn't work, but my bank confirmed they took my money. The bank said to wait 5-10 days for a refund. I messaged Intimissimi three times on their site but got no reply. Also, for my order, I had to sign up online but forgot my password with no reset email. The website clearly needs fixing, which is a shame as I've had good experiences in their stores before.