All reviews of R. Hall
Review about: Klekt
J4 NAVY shoes
I recently bought a pair of J4 NAVY shoes from Klekt, but unfortunately, there was a problem with the manufacturing of the shoes. I got in touch with the customer service team to sort it out, and I was really happy with how they dealt with the situation. Instead of just sending me new shoes right away, they actually spoke to the buyer about the issue and asked if they still wanted to go ahead with the purchase. I thought this was a great way to handle it because it showed they cared about being open and making sure the customer was happy. In the end, I managed to sell the shoes and the buyer was informed about the manufacturing problem. All in all, I was pleased with the service from Klekt on this occasion.