All reviews of Rachel Fox

  • Review about: VioVet

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Change of shipment delivery method

    As a customer of the company, I noticed that recently my orders started arriving through Amazon instead of Royal Mail. This change caught me off guard because I had a special arrangement with the postman for safe delivery, but I hadn't set anything up with Amazon since I hardly ever use their services. It would have been much easier to deal with if they had let us know about the change beforehand, so we could make any necessary adjustments. I get that they may have had their reasons for switching, but it would have been more considerate to give us a heads up.