VioVet Reviews

: 25

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76% Would buy here again

Most relevant positive review

  2024-05-31
Great service, fast delivery,
To be honest, I was absolutely amazed by the service I got from this company. It was smooth saili...Read on
Lee

Most relevant negative review

  2024-03-21
Flea and worm treatment purcha
I bought some flea and worm treatment for my cats from this company recently. But when the packag...Read on
isabel

Review with most votes

  2022-06-21
urgent liquid food for a sick
Absolutely disgraceful service paid for next day delivery the following day no delivery . They pu...Read on
S ryan

Reviews (25)

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    Great service, fast delivery, competitive pricing.

    To be honest, I was absolutely amazed by the service I got from this company. It was smooth sailing all the way from beginning to end. Ordering was easy, the service was excellent, prices were competitive, and the delivery was super fast. I couldn't have hoped for a better experience, and I'll definitely be returning for more in the future. Thank you so much!


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    Dog food purchase

    I bought some dog food from a website recently and, when it arrived, the packaging was damaged. The bag of dog food was open in the box, and I was worried that some food might have been lost and that it had been exposed to the elements. I got in touch with the company by email to tell them what had happened but didn't hear anything back at first. I left a review and sent another email, and they got back to me quickly and gave me a refund for the product.


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    Faux pigeon eggs for my rescue pigeon

    I recently ordered some fake pigeon eggs for my rescued pigeon and I'm thrilled with them! The ordering was a breeze, the quality of the products is excellent, and the delivery was speedy. The male pigeon I rescued adores these eggs, they have really helped to relax him and bring a new focus to his life. On top of that, they were great value for the money!


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    Big order for supplies for my pets

    I recently placed a large order of supplies for my pets and it was so quick and easy. I needed a variety of items for all my animals and this store was the perfect place to find everything I needed.


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    Recent prescription purchases

    I recently bought some prescriptions from this company, but I must say, I was really unimpressed with the service. They took my money quickly, but the delivery of the medication was so slow. I had to keep uploading my prescription several times, which was really annoying. I decided to order from them again, hoping things would be better. But, unfortunately, I was let down once more with the same problems.


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    Flea and worming treatment purchase

    I've been shopping with this company for years now, mainly buying flea and worming products for my pets. I've always found their website easy to use and ordering is simple. The prices are reasonable and deliveries are fast. Honestly, I can't fault their service at all and will definitely be coming back.


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    Pet supplies

    The prices for the pet supplies I ordered were really good, and it was easy to place my order. The delivery came really quickly, but the box was a bit big and had too much packaging, even though it was recyclable brown paper. Overall, I was happy with everything and would definitely think about ordering from them again.


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    Quick delivery, competitive pricing

    I was really chuffed with how fast my order turned up and the prices were spot on. The stuff was top-notch quality and I was well impressed with the whole shebang. I'll definitely be coming back for more.


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    Pet medication purchase

    I bought some pet medication from this company not long ago. The courier goofed and left it in my garden, someone swiped it. I got in touch with customer service, and they sent me a new order straight away. I was quite impressed with how fast and smoothly they dealt with the problem.


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    Flea and worm treatment purchase

    I bought some flea and worm treatment for my cats from this company recently. But when the package arrived, there was only one box instead of the two I ordered. I got in touch with customer service to let them know about the missing item. They said it was past the time frame for damaged items, even though there was no damage, just a missing item. This lack of accountability and solution has made me feel let down and out of pocket. Going forward, I'll be searching for a different provider for my pets' medications.


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    Happy new customers!

    I recently ordered some things and they arrived really quickly, which was great after being let down by another company. The price was reasonable as well, so I will definitely be using them again in the future!


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    Pet supplies

    I really love getting all my pet supplies from this place! They always have everything I need and I've never had any issues with them. The service is consistently great and I will definitely be returning for more goodies for my furry friends.


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    Pet supplies purchase

    Viovet always gives great service, delivering on time and packaging things up well. I had a bit of a problem with an Amazon delivery guy leaving a parcel on my front lawn without telling me, but Viovet were quick to say sorry and promised to sort it out with Amazon. Their customer service is really good.


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    Specialised pet food purchase

    I've just bought some special pet food from an online store. They always have the best prices for the things my pets need. The delivery was super fast, quicker than I expected. I'd definitely recommend this shop to other pet owners looking for special products.


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    Pet supplies

    I have to say, I had a pretty good experience with my latest pet supplies order. The ordering process was easy enough, but I would suggest ordering early because they use Royal Mail for delivery, and you know how that can be sometimes. In the past, I've had some issues with Royal Mail being a bit unreliable. But this time, they actually came through and everything arrived on time and in good shape. I'm quite pleased with how efficient the company's service was.


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    Regular purchase of medicines, shampoos, treats, etc.

    I've been buying lots of different things from VioVet, like medicines, shampoos, and treats, and they've been pretty good every time. The orders get sorted quickly and sent out in just a few days. The stuff I've got has all been top-notch, and I like that it's the real deal. But I've had a bit of bother with the delivery service, especially Royal Mail, who are a bit hit and miss round my way. They don't turn up as often as they should. It's more a Royal Mail problem than VioVet's fault, but it does affect how I see the whole thing.


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    Joules dog bed, medium, small, staff, Jack Russell

    I was really pleased with the quick and efficient service I got from VioVet. They kept me updated with regular updates on the delivery progress, which was very handy. The Joules dog bed I bought was top-notch quality and just as it was described. I also thought the price was really good, and it arrived in just a few days. I'm really happy with my purchase, especially because both my medium and small staff and Jack Russell can all fit comfortably in it. I would definitely recommend VioVet and their dog bed to anyone in need.


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    Cat food order

    I received my cat food really quickly, which was great! However, I also got another package that was not meant for me. I had to sort out that confusion, but I still love VioVet because they offer such affordable prices!


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    Change of shipment delivery method

    As a customer of the company, I noticed that recently my orders started arriving through Amazon instead of Royal Mail. This change caught me off guard because I had a special arrangement with the postman for safe delivery, but I hadn't set anything up with Amazon since I hardly ever use their services. It would have been much easier to deal with if they had let us know about the change beforehand, so we could make any necessary adjustments. I get that they may have had their reasons for switching, but it would have been more considerate to give us a heads up.


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    Dog supplies

    I ordered some dog supplies from your website recently and got an email saying that one of the items was out of stock. Because of this, all my items were delayed unless told otherwise. I think things shouldn't be added to the basket unless they're in stock, or customers should be told about delays before paying.


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