All reviews of Rebecca Hogg
Review about: Not In The Dog House
Dog bed and dog coat
I ordered my items and received an email from "Will" to say thanks for supporting a family business. Good sign! However, after about 2 weeks still hadn't received my items or a shipping notification. So I sent an email to tell them I assumed it was a scam and I was going to start the required proceedings against them with me credit card supplier. Received another email a couple of says later (felt automated) to apologise for longer than normal shipping times. Still no email of dispatch. Tried to pursue my credit company again and about 4 or 5 days ago received a shipping notice with tracking info from Evri. Still not convinced it wasn't a scam, even though at this point it felt quite elaborate and I'd obviously read the reviews here....today everything arrived as ordered. To say I was surprised is understatement. Not sure why they picked me to receive my order when clearly many more have not, I'm obviously pleased, but will not order from them again as I do not trust this company one iota despite receiving what I ordered. Ordered 7th October, received 20th October for reference. Wonder if anyone from this "family business" will ever reach out to confirm they are legit. 🤷♀️