All reviews of Reece Clarke
Review about: VOXI
Roaming plan
I had a really annoying time dealing with this company when I tried to buy a roaming plan. Even though they're an online-only service, their website went down for maintenance in the middle of the night, which was a major hassle. I had to get the plan last minute because they said it would kick in straight away, but I couldn't because the website was down. I couldn't even get hold of customer service, so I was left high and dry with no roaming for my upcoming flight. They definitely need to do a better job of letting people know about their maintenance schedules to stop things like this happening.