All reviews of Renata Brukienė
Review about: sneakerstudio
Trainers
Tried to order some goods from their website. Promise fast, free delivery. But the first issue I've encountered was that there was no payment method available, nor anyone has sent me any invoices or instructions for the payment. Had to chase them myself, it took them 24 hours to respond to each of my queries (first they gave me standard payment details which are also available on their website, not suitable for foreign transactions, therefore had to chase them some more) which slowed down the process and resulted in cancelled order (there is set frame of time when the goods need to be paid for, but because I did not have details who to make payment to, they simply cancelled my order). Therefore, although great variety of products at good prices, terrible service and communication. Shame couldn't have items that have ordered. Advice for SneakerStudio: improve your communication and payment experience and your client numbers will double. Upsetting, if I knew from the start, would have gone somewhere else to purchase the goods and received them on time (for my holiday)