All reviews of Rica

  • Review about: Mirafit

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    MIRAFIT 30KG ADJUSTABLE DUMBBELL/BARBELL SET

    Terrible customer service and shipping. I placed an order on 18/3, received an email on 19/3 saying it has been dispatched but there was no tracking info whatsoever. Then there was a text message from DHL on 23/3 early morning that the parcel will be delivered between 12:58-13:58 but I didn't receive anything despite waiting at home for the whole day. Only when I checked on DHL website later that day, the parcel was returned to the sender at 10:00am and I couldn't re-arrange the delivery! There was no missed delivery note at my postbox at all. Since Mirafit has no tel number on their website or in their emails and their online chat did not work, so I wrote them an email. The next day (24/4) they replied and asked for my address and tel number again, which I confirmed its exactly the same as what I've input in my online order. Today (25/3) they are telling me that the item is out of stock and no apologies given! Such a disorganized company. An extremely frustrating shopping experience for me. DO NOT BUY FROM THEM.